Shopping around for the best gas and electricity supplier is no longer about snapping up the best gas and electricity deal, because none of the tariffs now on the market currently beat the energy price guarantee (EPG). In the current climate, it’s customer service at energy firms that counts, along with how supportive suppliers are […]
Category: Energy Guides
Will energy prices go down in 2023?
Energy prices continue to be one of the biggest concerns for UK households as uncertainty around the wholesale cost of gas persists. But will prices come down this year? Predictions from experts suggest energy prices will come down this year. Currently, the Energy Price Guarantee (EPG) means an average typical household bill is around £2,500 […]
How to switch your gas and electricity supplier
The tactic of switching energy suppliers in order to grab a cheaper energy deal may be set to make a comeback, with gas and electricity prices dropping this summer. Energy suppliers have been less keen on attracting new customers through the pricing of their deals for the last year or so, with most tariffs now […]
How to contact your energy supplier
Here’s how to contact your energy provider if you’ve switched gas and/or electricity with us. Can’t I contact Look After My Bills about a problem with my energy supplier? No, we won’t be able to sort out any problems to do with your actual energy supply or bill, and we can’t contact suppliers on your […]
My energy supplier has gone bust. What do I do?
So, your supplier has gone bust. Not to worry though, we’re here to help! We’ve put together a guide so you know exactly what happens now and how you can feel supported by Look After My Bills. It can be a little worrying to hear your energy supplier has gone out of business. But in […]
Who is my gas or electricity supplier?
When you decide that you’ve been overcharged for gas and electricity too long and it’s time to switch energy providers, there are just a few bits of information you’ll be expected to provide. You’ll need your: Name Address …and an idea of how much you’re currently paying for your gas and electricity. You’ll also need to […]
How to make a complaint to the energy ombudsman
Believe it or not, people sometimes have to make a complaint about their energy supplier. A lot of the time this involves calling their customer service centre and being told how important your call is to them 72 times while you wait for what seems like hours listening to the worst music in the world. […]
What to do if you smell gas in your house
If you smell carbon dioxide in your house, you should deal with this immediately. There are several deaths per year linked to gas leaks, and due to this should be dealt promptly and correctly. In this guide, we’ll explain some important things you should do in the case of a gas leak, how to detect […]
Boiler and Heating Q&A
A boiler is a central component in any property, which is why it’s important to ensure it’s working optimally. As well as providing you with heat and hot water, your boiler affects the energy efficiency and running costs of your home or commercial unit. To help you get the most out of your boiler and […]
Top Energy Saving Tips
Using less energy is a great way to protect the environment, but it can also reduce your expenses too. When you use less energy at home, your gas, electricity, and fuel bills should decrease accordingly. To start living more sustainably, take a look at these top energy saving tips now: 3 Energy saving tips for […]