The concept of finding the cheapest energy supplier seems straight forward. You can contact your supplier direct, compare deals on comparison sites, sign up to email reminders and one one-click switches with the Cheap Energy Club or switch through a service that does it all for you.
Yet 1 in 2 people are on the most expensive tariffs because they don’t switch. Too much choice is stressful and as a result we’re in a state of choice paralysis. This is the worst case scenario because when you’re rolled onto the expensive tariffs, you pay hundreds of pounds more each year.
Look After My Bills has found that when you eliminate the deals with sneaky small print, there’s often not much difference between great deals and the suppliers who offer them.
We take a look at two different types of services that help get you back in control of your energy bills. We’re comparing The Cheap Energy Club and our auto-switching service Look After My Bills.
|Cheap Energy Club||Look After My Bills|
|UK based call centre||NO||YES|
|Prevents you from rolling onto expensive tariffs||NO||YES|
What is the Cheap Energy Club?
The Cheap Energy Club started as free email subscription service that emails you when your current energy deal is about to end. The email includes their top picks plus a full list of deals that can be narrowed down with filters.
You can also tell the Cheap Energy Club what amount of money you want to switch for and they’ll only email you when you can save that amount.
In addition to the standard DIY comparison, The Cheap Energy Club have the Pick Me A Tariff tool, which offers users the option of a one-click switch at the end of their deal to the best available tariff, based on preferences they’ve already provided.
If you miss the email for either the DIY comparison or the Pick Me A Tariff tool, the Cheap Energy Club doesn’t automatically prevent you from rolling onto expensive tariffs.
What is Look After My Bills?
Look After My Bills is a free auto-switching service that switches you to the best available energy deal each time your deal is about to expire. You don’t have to compare energy deals because we do it for you.
After your first switch we only switch you again if we can save you £50 for direct debit and £15 for prepay. Look After My Bills emails you at each stage of the process so you’re always kept up to date.
The service automatically prevents you from rolling onto the most expensive tariffs by organising the next switch at the right time.
Sign up to Look After My Bills!
Choosing energy deals
The Cheap Energy Club is whole of market and shows deals from suppliers they directly switch to and those they don’t. If you choose a deal they don’t directly switch to then you proceed on the suppliers’ website. Through their Pick Me A Tariff tool your preferences are saved and they will suggest a deal for you.
Look After My Bills switches members to the best deal that meets our customer experience standards. Along with meeting new suppliers to understand how they operate, we use citizens advice supplier reviews to inform who we work with. We’ve found there’s not much cost difference between the best deals on the market, but there can be a big difference between customer service.
Which has the best customer service?
The Cheap Energy Club are active on Twitter and provide an email address for people who have queries. However they doesn’t seem to have a call centre and we couldn’t find their phone number.
Whereas Look After My Bills has a dedicated customer service team that you can contact via email ([email protected]), phone, Facebook, Twitter and even Instagram. We’re also proud to say we have a 4.5/5 star rating on Trustpilot.
The Cheap Energy Club or Look After My Bills?
Well firstly, using either is better than staying on your suppliers most expensive tariff!
The Cheap Energy Club DIY comparison will give you lots of options to choose from but this also means you’ll have to spend time choosing a deal each time your deal ends. The Pick Me A Tariff tool will save you time as it stores your preferences however you will need to watch out for the email and click to switch.
Look After My Bills on the other hand will choose the best deal from our panel and switch you automatically so that you don’t miss out on the deal.
The main difference between the Cheap Energy Club and Look After My Bills is that you won’t be rolled onto expensive tariffs with Look After My Bills, whereas with The Cheap Energy Club there’s a chance that could happen as you will have to click to switch.
If you want to find out more about auto-switching take a look at how it works.