Recent reports have revealed that energy companies have been making us pay for energy we didn’t use… on a massive scale.
There’s a good chance that you’re entitled to a refund of £100 or more from your energy supplier.
In fact, you could be one of the 10% of customers owed over £200.
The good news is, you have the right to demand your money back – immediately.
1. Work out how much you are owed
This should be straightforward. It will mean checking your bill… or your online account… or just calling up your supplier.
On a bill, this is usually fairly prominent. If in doubt, just ring your supplier – there could be serious money at stake.
2. Get in touch with your supplier to ask for your money
Your supplier is legally obliged to return any money of yours that you request. (Quite rightly too – they’ve charged you for energy you didn’t use, and taken that money off you!)
You can drop them an email or give them a ring.
3. Don’t get fobbed off
Be prepared for your supplier to splutter and dodge.
Tell them that if they do not refund your money you will complain to the Energy Ombudsman.
The only decent reason to refuse a full refund is that you need credit on your account for the winter.
That’s all you have to do!
For those of you who made it to the end of this post, congratulations! Here’s a super-secret tip just for you: the easiest way to get a full refund is to initiate an energy switch.
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