How do I cancel my service?

  • To cancel the Look After My Bills service please email [email protected] with the subject line CANCELLATION.  

In the email body please provide the following: 

  • Your full name
  • First line of your address and postcode
  • Date of birth
  • Reason for cancellation of service

Please ensure you provide all of the above to ensure your we can locate your account and we do not have to ask any further data protection questions. 

Cancelling the Look After My Bills service will not cancel your energy deal.

If Look After My Bills has already moved you to a new energy deal, you will remain on that deal even if you cancel your subscription with Look After My Bills.

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Eloise White

Eloise White

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If you have received a text or an email asking you to pay for Look After My Bills it is a scam and unfortunately we have no control over or the individuals or organisation operating the scam. If you have received a scam message we strongly recommend that you take the following steps:

 
  • Forward the suspicious text to your network provider for free to 7726. If you forward a text to 7726, your provider can investigate the origin of the text and arrange to block or ban the sender, if it’s found to be malicious;
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  • Review your social media account settings to ensure that your contact details are not openly available to view.

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