How do I know if I have any exit fees?

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A recent energy bill will tell you if your current tariff has any exit/early termination fees. It’s usually on the 2nd page under a section called ‘About your tariff’.

If you’re on a variable or standard tariff, you won’t have exit fees, meaning you can switch supplier at any time. 

If you’re on a fixed energy tariff, you will most likely have exit fees for leaving your current energy too early. 

It’s always best to check this recent energy bill. You can also give your current energy supplier a quick call and they’ll let you know this information. 

If you do have exit fees, we won’t switch you until we’re certain you won’t have to pay them. 

Feel free to send us a copy of your bill to [email protected] and we’ll be happy to help.

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