To cancel your switch, please email [email protected] with the subject line ‘CANCEL MY SWITCH’ within your 14 day cooling-off period.
In the email body please provide the following:
– your full name
– first line of your address
– post code
– reason for cancellation
Alternatively, you can contact our customer service helpline on 020 3950 1166 (Mon-Fri, 9am-5pm).