Tag: My switch

Should I cancel my direct debit with my old supplier?

Should I cancel my direct debit with my old supplier?

You shouldn’t cancel this just yet, as your direct debit should be cancelled automatically once your final bill has been settled. Your previous supplier will send you a final bill within six weeks of your switch. It is also recommended giving your new suppliers a meter reading once the switch has been completed.  Unfortunately, we aren’t […]

Do I need to contact my supplier?

Do I need to contact my supplier?

You don’t have to contact your old supplier to let them know that you’re switching away. When we submit your switch application, your old supplier is informed by your new supplier automatically, and they will begin the process of closing down your account with them. You shouldn’t cancel your direct debit just yet, as this […]

Who am I switching to?

Who am I switching to?

Our panel of suppliers changes regularly, as we constantly monitor both the price they offer and the level of customer service they provide.  When we start switching you to a new supplier, we’ll send you an email with all the new details, including the name of the new energy supplier and how much you’ll be […]