Tag: My switch

Should I cancel my direct debit with my old supplier?

Should I cancel my direct debit with my old supplier?

You shouldn’t cancel your direct debit just yet. Your previous supplier will send you a final bill for you within six weeks of your switch. Once this final bill has been issued, your previous supplier will refund any credit you have built up using your direct debit payment method, and they will then automatically cancel […]

Who am I switching to?

Who am I switching to?

Our panel of suppliers changes regularly, as we constantly monitor both the price they offer and the level of customer service they provide.  When we start switching you to a new supplier, we’ll send you an email with all the new details, including the name of the new energy supplier and how much you’ll be […]