Yes. Your new energy supplier will request a meter reading around your switch date. They will let you know when they require this via email. It’s really useful to get this meter reading and give it to the new energy supplier, it will make sure your final bill is correct. Take me back to the […]
Tag: My switch
Should I cancel my direct debit with my old supplier?
You shouldn’t cancel this just yet, as your direct debit should be cancelled automatically once your final bill has been settled. Your previous supplier will send you a final bill within six weeks of your switch. It is also recommended giving your new suppliers a meter reading once the switch has been completed. Unfortunately, we aren’t […]
Do I need to contact my supplier?
You don’t have to contact your old supplier to let them know that you’re switching away. When we submit your switch application, your old supplier is informed by your new supplier automatically, and they will begin the process of closing down your account with them. You shouldn’t cancel your direct debit just yet, as this […]
How long does it take to switch supplier?
A switch takes around three weeks from when we submit your application to be completed. In that three week period, you’ll receive an email from your new supplier with more specific information regarding your switch date. Take me back to the help centre
I have not heard of my new supplier?
The UK energy market is currently the most competitive it has ever been, and there are many independent energy suppliers available that offer both a better price and customer service than some of the older and more established suppliers. Our goal is to always find you a cheap energy tariff, with a supplier that offers […]
Who am I switching to?
Our panel of suppliers changes regularly, as we constantly monitor both the price they offer and the level of customer service they provide. When we start switching you to a new supplier, we’ll send you an email with all the new details, including the name of the new energy supplier and how much you’ll be […]