We base your direct debit on your annual energy usage figures. We take these figures alongside the cheapest rates we find and use them to calculate your monthly direct debit. In other words, rates are the key to your energy bill – whereas your direct debit can go up or down based on how much […]
Tag: non-customer
How can I find out what tariff I’m on?
You should be able to find your tariff on your energy bill under a section called ‘About your tariff.’ You can also give your current energy supplier a quick call and they’ll tell you what your current energy tariff is. Your tariff should also be listed on your online account with your energy supplier. It’s […]
How do I find my annual usage?
Most energy bills will have your annual usage figures on them. This may be written as your “estimated annual consumption”. You can find your annual usage: On a bill or statement from your supplier By logging into your online account Contacting your current supplier We take these figures alongside the cheapest rates we find and […]