Tag: Referral

When will I receive my referral payment?

When will I receive my referral payment?

You will receive the referral payment around a few months after the person you referred completes their first switch. Unfortunately it is not possible to provide a definite date, as we need to wait for the commission from your new supplier following your switch to come through to us, to then send the money on […]

I forgot to use my referral when signing up. Can I still receive this payment?

I forgot to use my referral when signing up. Can I still receive this payment?

Yes. You should send an email confirming your referral to [email protected], and then CC the person you referred into the email chain so that they can do the same. Once you have both done this, we will add the referral to both your accounts. Take me back to the help centre

I can’t see where to apply the referral ‘code’ when signing up?

I can’t see where to apply the referral ‘code’ when signing up?

If you click on the referral link sent to you, you’ll be taken straight to our website. You’ll just need to pop in your email address and postcode to get started.  Using this link logs on our system that you have signed up as a referral, so that you and your friend or family member […]