Tag: Referral

When will I receive my referral payment?

When will I receive my referral payment?

You will receive the referral payment around a few months after the person you referred completes their first switch. Unfortunately it is not possible to provide a definite date, as we need to wait for the commission from your new supplier following your switch to come through to us, to then send the money on […]

I forgot to use my referral when signing up. Can I still receive this payment?

I forgot to use my referral when signing up. Can I still receive this payment?

Yes. You should send an email confirming your referral to [email protected], and then CC the person you referred into the email chain so that they can do the same. Once you have both done this, we will add the referral to both your accounts. Take me back to the help centre