Our aim is to find you a cheap energy tariff, with a supplier that offers good customer service. This means we don’t work with some energy suppliers that other comparisons sites do, as we don’t believe they meet this standard, which is why they don’t come up in our comparisons. Take me back to the […]
Tag: Sign Up Help
Your website is saying that ‘no saving’ available?
Sometimes we can’t find you a saving worth switching over to just yet. If you sign up with us, we’ll run a new comparison for you every month and we will let you know as soon as we can find you a saving. Take me back to the help centre
How do I find my MPRN number?
Stop overpaying for your gas and electricity now! By ticking here, you agree we can send you occasional emails with incredibly helpful money saving tips. Get started Our privacy policy outlines how we use your data and where it goes. Please make sure you read it before moving ahead with the enquiry. Your MPRN (Meter […]
How do I find my MPAN number?
Stop overpaying for your gas and electricity now! By ticking here, you agree we can send you occasional emails with incredibly helpful money saving tips. Get started Our privacy policy outlines how we use your data and where it goes. Please make sure you read it before moving ahead with the enquiry. Your MPAN (Meter […]
Why are you asking for my MPAN/MPRN number?
We require your MPAN and MPRN to allow us to make sure we are switching the correct energy supply, when switching your property over to a new supplier. The MPAN (Meter Point Administration Number) or Supply Number (S-Number) is the unique reference code that identifies your electricity meter. The number allows your new electricity company […]
My address/postcode is not appearing
If your address is not appearing in the drop-down box on our website it may mean that there is an issue with how your property is registered on the UK energy national database. Most energy bills include a “supply address.” This is the address this is listed on the UK energy national database. Please use […]
What do you mean by Warm Home Discount?
If on sign up you notify us that you are eligible for the Warm Home Discount, we’ll only switch you to suppliers who are part of the scheme. Your eligibility depends on whether you are part of the core group or the broader group. If you receive pension credit then you will be part of […]
What do you mean by ‘renewable energy’?
Renewable energy is energy that is collected from renewable resources, which are naturally replenished, such as sunlight, wind, rain, tides, waves, and geothermal heat. You can let us know that you only want for us to look for 100% renewable energy tariffs when you sign up on our website. This means that we will only […]
How do I know if I have any exit fees?
Stop overpaying for your gas and electricity now! By ticking here, you agree we can send you occasional emails with incredibly helpful money saving tips. Get started Our privacy policy outlines how we use your data and where it goes. Please make sure you read it before moving ahead with the enquiry. A recent energy […]
When does my current tariff end?
If you’re on a variable or standard tariff, you probably won’t have a tariff end date, meaning you can switch supplier at any time. If you’re on a fixed energy tariff, you’ll find out the end date on a recent energy bill. You can also give your current energy supplier a quick call and they’ll […]