It’s important that you enter the correct usage when signing up with us as otherwise, you may come to find your payments increase dramatically. If on sign-up you are getting an error message to suggest your usage is too low, odds are that you’ve incorrectly entered the figures. For reference, an average households in the […]
Tag: Sign Up Help
Your website says my usage is too high?
If you use more than 16,750 kWh for electricity and 70,000 kWh for gas then unfortunately we can’t find you cheaper energy. This is because many energy suppliers won’t take on this level of usage or they may put you on a commercial tariff. We are planning to extend our service to high users in […]
My email address was flagged as potentially ‘Fraudulent?’
We take cyber security seriously so our system is extremely secure to avoid fraudulent signups. In some cases it can be overly sensitive and flag up false alarms. If you open a private or incognito window in your internet browser and head to https://lookaftermybills.com/ again, your email address should work. If you still have problems […]
Your website says ‘Welcome Back?’
Our website remembers the previous time you visited and entered your details. Please open an incognito browser and come back to our website. On Chrome it’s Ctrl+shift+N. For Safari it’s Ctrl+command+N. For Internet Explorer, it’s Ctrl+shift+P. Alternatively, please delete your internet history and return to our website. If you continue to have issues, please call […]