Our service is currently only for domestic properties. However, we can still help you save money on your business energy costs, through our sister company; The Big Deal. All you need to do is call 0800 988 1623 or visit https://thebigdeal.com/business to find out more. Take me back to the help centre
Tag: Switch if
Can I switch if I’m in debt?
Yes, however depending on how much you owe, your previous may object the switch so it’s important to mention: If you’ve been in debt for less than 28 days, your old supplier will add the debt to your final bill If you’ve been in debt for more than 28 days, your supplier won’t let you […]
Can I switch if I’m in credit?
Yes, within 8 weeks of switching to the new supplier, you will get a final bill from your previous supplier. Good news, any remaining credit will be returned back into your bank account. Take me back to the help centre
Can I switch if I live in Northern Ireland?
Unfortunately we cannot find cheaper energy if you live in Northern Ireland. This is because Northern Ireland has a different energy system to the UK, with different energy suppliers and energy tariffs. Take me back to the help centre
Can I switch if I have a Feed-In Tariff (Solar panels)?
Yes, we can find you cheaper energy. Your FIT tariff is separate from your regular electricity tariff. This means that when we switch your energy tariff, your feed-in tariff will remain with the company that currently pays it. Take me back to the help centre
Can I switch if I have more than one meter?
If you have two meters for the same fuel (often referred to as ‘related meters’), unfortunately our service is unable to help you switch at the moment. This is because many suppliers won’t accept related meters. It’s best to check with your current supplier that your two meters are actually at the same address. If […]
Can I switch if I have Liquid Petroleum Gas (LPG)?
We can find you cheaper electricity, but we aren’t able to look for new LPG tariffs, as there are often very few suppliers to choose from in each region of the UK. If you’d like us to look after your electricity, please click on “electricity only” on the sign up page. Take me back to […]
Can I switch if I have Hive in my home?
Hive is compatible with all energy suppliers and will continue to work once you switch. If you contact your current supplier, they will be able to provide you with more information about this. Take me back to the help centre
Can I switch if I have an Economy 10 Meter?
Sorry, we don’t offer our service for Economy 10 meters. There’s less choice with Economy 10 meters, as fewer suppliers offer them. If you’d like to use our service, we’d love you to join us. Please speak to your current energy supplier about changing energy your meter to a Standard or Economy 7 meter and […]
Can I switch if I have an Economy 7 Meter?
Yes, we can find you a cheaper tariff! Please make sure you tick ‘Yes’ for “Do you have an economy 7 meter?” on the sign up page, and we’ll know to look for an Economy 7 tariff for you. Take me back to the help centre