What happens if there is an issue with my switch?

We always aim to make the switching process as smooth as possible for you.

However, if something does go wrong along the way, we will let you know straight away via email, so that we can get everything back on track.

We can also raise investigations regarding any issues you may be having. If you have a problem, let us know so that our friendly team can get on the case right away. 

You can contact our customer support team via [email protected] anytime, to check how your switch is going .

We all work together with our shared aim of helping people save money on their energy bills. We explain everything in a simple and straightforward way. We don’t use any confusing energy jargon, so you always understand what’s going on. 

We’ve also got years of experience in the energy industry between us, so you can rest assured that you have switched your energy through the right hands. 

It takes 2 minutes to sign up, then you’ll never have to worry about switching your energy bills yourself ever again. 

Auto-switching is where you put your trust in us to find you a great energy deal every year. When your current deal runs out, we find you a new one. It’s a no-nonsense way to say “Yes I want to save money” once and for all.

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