Our website remembers the previous time you visited and entered your details.
Please open an incognito browser and come back to our website.
On Chrome it’s Ctrl+shift+N. For Safari it’s Ctrl+command+N.
For Internet Explorer, it’s Ctrl+shift+P.
Alternatively, please delete your internet history and return to our website.
If you continue to have issues, please call us on 0333 000 8000, Mon-Fri 9am-5pm.