In most cases we will look to switch your gas and electricity to the same supplier. However, sometimes only one fuel goes through. This situation
If your direct debit has been increased recently, it could be because: You are using more energy than the supplier expected; Your supplier is expecting
Stop overpaying for your gas and electricity now! By ticking here, you agree we can send you occasional emails with incredibly helpful money saving tips.
Your new energy supplier can reject your switch for a few reasons and unfortunately do not let us know why they have done so. The
If you’re on a variable or standard tariff, you probably won’t have a tariff end date, meaning you can switch supplier at any time. If
Your old supplier will issue a final bill within 6-8 weeks of you switching. This should be clearly labelled as a ‘final bill’ or ‘closing
Your energy supplier can object to your switch for a few reasons, with most objections being due to outstanding debt. Objections are usually simple to
It’s important that you enter the correct usage when signing up with us as otherwise, you may come to find your payments increase dramatically. If
When we’ve started the energy switch, you’ll get an email with all the details of the new tariff. We won’t send you anymore emails until
If you use more than 16,750 kWh for electricity and 70,000 kWh for gas then unfortunately we can’t find you cheaper energy. This is because
Yes. Your new energy supplier will request a meter reading around your switch date. They will let you know when they require this via email.
You shouldn’t cancel this just yet, as your direct debit should be cancelled automatically once your final bill has been settled. Your previous supplier will
If you have received a text or an email asking you to pay for Look After My Bills it is a scam and unfortunately we have no control over or the individuals or organisation operating the scam. If you have received a scam message we strongly recommend that you take the following steps:
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