Moving home is exciting, but it can also be a little daunting. Packing up your entire life into boxes is enough to bring about sleepless nights and cause you to overlook things like your energy bills.
But to ensure you don’t get stung with extra charges and have the capability to make a tea when you finally pitch up, you need to sort out the gas and electricity in your new place.
This is a different process for whether you’re setting up gas and electricity for the first time or with a new supplier in a new home, moving into a newly-built home, keeping your existing supplier when moving or moving into a rented property.
Setting up gas and electricity for the first time / with a new supplier
Right, say you’re moving into a house with your partner and need to set up gas and electricity with a new supplier. You were both in shared accommodation before, so are setting up energy for the first time.
Job one – Find out which energy company supplies your new home. When you first move into a new property, you’ll be automatically put on a ‘deemed contract’ with the previous energy supplier. The easiest thing is to ask the people who lived there before you who their provider was, so make sure you don’t lose their details.
If this isn’t possible, or if you’re to late, you can still find out who supplies the gas by visiting Find my Supplier or calling the Meter Number Helpline on 08706081524. Give them the unique serial number on your meter.
For the electricity, contact the local electricity distribution company. Use Energy Networks to find this out. Ask them for the company’s meter point administration service (MPAS).
Once you’ve found your supplier, you’ll need to call them and give them your details, meter readings and the date you moved in and they’ll create a new account for you.
However, it’s likely that most suppliers will automatically place you on their standard tariff upon moving in. Here at Look After My Bills we can find you the best deals and switch your electricity for you – how does saving up to £350 a year sound?
Setting up gas and electricity in a newly-built home
If you’re moving into a new-build home, setting up your gas and electric should be fairly straightforward – leaving you to focus on the fun stuff like interior design and getting that massive flat-screen TV.
The best person to consult here is the developer. There’s no ‘default’ supplier so once you know who the provider is you can decide if you want to remain with them or not. If you decide to switch your gas, for example, there’s no need to inform the current supplier as your new one will do this for you.
It’s important to take regular meter readings once you’ve set up with an energy supplier, to avoid paying too much or too little. As no one has lived in the property before, there’s nothing to compare it to.

Setting up gas and electricity with the same supplier when moving
Stop press! You’re moving house and want to keep the same energy supplier. Well done, you have basically solved the Da Vinci Code by finding a winning provider!
This is the easiest option. When you have your moving date, call your current energy supplier and tell them when you’re moving and your new address.
They’ll either organise a meter reading or ask you to take a meter reading in the place you’re leaving so they can send you a final utility bill. Make sure you do this as soon as possible so you aren’t overcharged (say, if your provider forgets).
Once you’ve moved in to your new address, settle the final bill for your old property and check your account for refunds.
Setting up gas and electricity in a rented property
First of all, if you’re moving into a rented pad, you need to find out what type of meter you have. Usually this comes down to a credit meter or prepayment meter. If your landlord has included bills in your rent then happy days.
If not you need to find out who your supplier is from the landlord, get a meter reading on the day you move in and call them to ensure the property’s account is now in your name.
If you choose to continue with this supplier, make sure you do this quickly so you don’t end up paying the previous tenant’s bill. No thanks, indeed.
Credit meters can be paid by direct debit monthly, but for homes with a prepayment meter you’ll need to arrange for a new top up card or key to be delivered.
Prepayment meters ensure landlords are not left with debt from their tenants, but they’re more expensive. If this is what you’re dealing with, consider asking your landlord if they’re willing to switch to a credit meter. If they refuse, Look After My Bills can search for the best deal and switch your gas and electricity to the best prepayment tariff going.
Give Look After My Bills a go and see if you could save by auto-switching to a more attractive energy deal. It only takes three minutes.