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You should be able to find your tariff on your energy bill under a section called About your tariff. You can also give your current

You can find your annual usage: On a bill or statement from your supplier By logging into your online account If you have found your

We base your direct debit on your annual energy usage figures. We take these figures alongside the cheapest rates we find and use them to

We always aim to make the switching process as easy for you as possible. However, if something does go wrong along the way, we will

You don’t have to contact your old supplier, we do all that for you and let them know you’re switching. When we submit your switch

You shouldn’t cancel your direct debit just yet. Your previous supplier will send you a final bill for you within six weeks of your switch.

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