Hive is compatible with all energy suppliers and will continue to work once you switch.
If you contact your current supplier, they will be able to provide you with more information about this.
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- Forward the suspicious text to your network provider for free to 7726. If you forward a text to 7726, your provider can investigate the origin of the text and arrange to block or ban the sender, if it’s found to be malicious;
- Take a screenshot or screen recording of the text message and send it to the National Cyber Security Centre at [email protected];
- If you’ve lost money as a result of responding to a suspicious text message: (i) Report to Action Fraud by calling 0300 123 2040 or visiting https://www.actionfraud.police.uk/contact-us; and (ii) report the fraud to your bank who may be able to recover some of the funds that they released on your behalf; and
- Review your social media account settings to ensure that your contact details are not openly available to view.
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Look After My Bills is an Appointed Representative of Go.Compare Limited, which is authorised and regulated by the Financial Conduct Authority under firm reference number 465053. Look After My Bills is a trading name of This Is The Big Deal Limited registered in England and Wales (Company Number 8867458). Registered office: 4 Callaghan Square, Cardiff, Wales, CF10 5BT.
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