How do I cancel my service?

  • To cancel the Look After My Bills service please email [email protected] with the subject line CANCELLATION.  

In the email body please provide the following: 

  • Your full name
  • First line of your address and postcode
  • Date of birth
  • Reason for cancellation of service

Please ensure you provide all of the above to ensure your we can locate your account and we do not have to ask any further data protection questions. 

Cancelling the Look After My Bills service will not cancel your energy deal.

If Look After My Bills has already moved you to a new energy deal, you will remain on that deal even if you cancel your subscription with Look After My Bills.