What happens if there is an issue with my switch?

We always aim to make the switching process as smooth as possible for you.

However, if something does go wrong along the way, we will let you know straight away via email, so that we can get everything back on track.

We all work together with our shared aim of helping people save money on their energy bills. We explain everything in a simple and straightforward way. We don’t use any confusing energy jargon, so you always understand what’s going on.