If you contact your current supplier they will be able to organise the installation of credit (monthly direct debit) meters on your property. You should then go onto that suppliers’ standard variable tariff, and not agree to a fixed contract. Once they have done this and confirmed the national database has been updated, so that […]
Payment/bank
Will the supplier do a credit check?
Look After My Bills will never run a credit check. However, some suppliers may require one, and in these cases if your credit is below their threshold, they may cancel your switch or contact you for further information. Take me back to the help centre
Why do you need my bank details?
We only need your bank details to pass on to your new supplier, so that they can set up your new direct debit. We are an entirely free service, and always will be, and never take any money from your account. In terms of security, we keep your bank details encrypted and secured by our […]
Can I pay on receipt of bill?
As the cheapest tariffs are on monthly direct debit, we’ll only ever switch you to monthly direct debit contract. By signing up to our service you agree to pay your energy bill by monthly direct debit, unless you have a prepayment meter in that case you will continue to pay as you go. Take me […]
I currently pay by quarterly direct debit
As the cheapest tariffs are on monthly direct debit, we’ll only ever switch you to monthly direct debit contract. By signing up to our service you agree to pay your energy bill by monthly direct debit, unless you have a prepayment meter in that case you will continue to pay as you go. Take me […]
Can I pay by quarterly direct debit?
No, we only switch to monthly direct debit or prepayment tariffs. Monthly direct debit tariffs tend to be amongst the cheapest and are becoming increasingly common in the energy market. We want our customers to have a great selection of competitive energy tariffs to switch to. Take me back to the help centre