Water bill when moving house: all you need to know

Couple eating pizza and drinking water while moving house

If you’re moving house, you need to inform your water supplier to ensure you’re billed accurately. Here’s what you need to know.

When moving house, there’s a lot to think about. Sorting out your water supplier isn’t among the most fun jobs, but it’s a necessary task to check off the list. Here we’ll look at what you need to do to ensure you’re billed accurately and the move goes smoothly.

A home move is also one of the best times to get into good money-saving habits, so find out ways to save on your water bill to go with your fresh start.

Also, don’t forget to sort out your council tax and energy supply for the new address.

Moving out: Inform your water supplier

First of all, you need to contact your water supplier to let them know you’re moving out.

If you have a water meter, be sure to give the company at least five days’ notice before moving out. This means they can take a final water meter reading, and you don’t risk being charged for any usage after you’ve left.

If your new home has the same supplier, tell them your new address so they can move your account over.

Who is my water supplier?

If you’re not sure who your supplier is, we have a list of contact details for water suppliers in England and Wales.

Moving in: Inform your new supplier

If you’ve moved to an area with a different water supplier, contact them when you move in.

If the property has a water meter, be sure to take a water meter reading to avoid being charged for any usage you’ve not been responsible for.

It’s worth noting that if you move to a property with a water meter already installed, you won’t be able to ask for it to be removed.

In some locations, your water supplier and wastewater (AKA sewerage) companies may be separate. This means that you might get two bills. Otherwise, the sewerage company’s bill may be incorporated into your water bill.

Can I switch water supplier?

The water supplier you get depends on your geographical location. As such, you can’t really switch supplier if you’re not happy with the price or the service.

How much will I have to pay for my water?

Water rates vary depending on where in the UK you live. For some home moves, the difference in the annual bill may be over £100. To find out how much you’re likely to pay, see what’s the average water bill in the UK?

What other bills do I need to sort when moving house?

When moving house, among other things, you’ll need to inform your energy supplier. And here’s what to do if you’re setting up gas and electricity for the first time.

You’ll also need to sort out your council tax when you move home, including if you live in a rental property.

How can I save on my water bill?

We have a load of handy tips for saving on your water bill, from water-saving freebies to social tariffs you may qualify for if you’re on a low income. We’ve also got the answer to the conundrum: is using a dishwasher or washing up by hand cheaper?

Also, if you have a medical condition or disability which means your water usage is high – or you live with someone who does – it’s worth looking into the WaterSure scheme. Those who qualify will have their water bill capped so that it doesn’t exceed the average bill for your area.